Additional Tools
Once bookings are handled, the next bottleneck is usually everything around them — the follow-ups nobody has time for, the questions answered forty times a week, the rebooking that only happens when someone remembers. These are built onto an existing engagement, scoped one at a time to what your clinic actually needs.
How It Works
AI receptionist & chat
A bilingual assistant that answers the routine questions — hours, parking, aftercare, what a treatment involves — and hands anything real to a person. Trained on your clinic's own answers, not generic ones.
Follow-up & rebooking automation
Post-treatment check-ins, aftercare reminders, and a nudge when a client is due back. The revenue already sitting in your client list, without anyone having to remember.
Client dashboards
A private area where clients see their history, upcoming appointments, packages and remaining sessions — so your team stops fielding “how many do I have left?” by message.
Something specific to you
Most clinics have one stubborn manual process that eats hours. If it can sensibly be automated, we will tell you. If it cannot, we will tell you that too.
Why clinics add these.
Hours back every week
The same questions and the same reminders, handled without a person typing them out one at a time.
Revenue you already earned
Most clinics lose more to clients who simply never rebooked than to clients who left unhappy.
Answered at 2am
Enquiries do not keep clinic hours. A bilingual assistant covers the gap between closing and opening.
Built around your workflow
Shaped to how your clinic already runs, rather than asking your team to work around a tool.
Added to any engagement
Scoped case by case
These are built onto the Consult Concierge or a Clinic Site rather than sold on their own, and each is quoted against the specific problem it solves. We would rather scope one tool properly than sell you four.